Frequently Asked Questions
Common questions about NYSOM intelligence products and services.
What data does NYSOM use?
NYSOM intelligence is derived exclusively from the CMS NPPES (National Plan and Provider Enumeration System) Registry, a publicly available federal database of all registered healthcare providers in the United States.
How are reports produced?
Reports are produced by a 15-agent autonomous pipeline that ingests CMS data, performs market analysis, generates a 30-section report, runs quality checks, and delivers within 48-72 hours.
What is included in each report?
Each intelligence brief contains 30 sections covering executive summary, provider census, geographic distribution, referral networks, competitive landscape, opportunity prioritization, and strategic recommendations.
Who are these reports for?
NYSOM reports serve healthcare commercial teams at pharmaceutical companies, medical device manufacturers, EHR vendors, revenue cycle management companies, telehealth platforms, and staffing agencies.
What does the Free Market Snapshot include?
The free snapshot provides a company classification, buyer profile, market signal, 3 strategic observations, and a recommended product. It uses demonstration-level data and is not a substitute for the full report.
Can I get a refund?
Refund requests are reviewed on a case-by-case basis. Please see our Refund Policy for details. Because reports are custom-produced, refunds are not guaranteed after production begins.
How current is the data?
CMS NPPES data is refreshed on a weekly cycle. Each report includes a data freshness timestamp and staleness disclosure when applicable.
Do you guarantee sales outcomes?
No. NYSOM provides market intelligence and commercial signals, not guaranteed revenue outcomes. Inferred signals should not be treated as verified facts.